Welcome to Private English Tuition with Denise!

We’re committed to helping students achieve their academic goals. These terms and conditions outline our policies on payments, cancellations, scheduling, and student conduct.

Tuition Fees

• Standard tuition: $150 per hour (50 minutes or part thereof).
• Payment is due at the time of the lesson by cash, cheque (payable to XLintellect Pty Ltd), or invoice (credit card and EFT options available).

Lessons:

• In-Person Lessons: Conducted in Beecroft NSW (address provided with confirmed booking). Visitors enter the property at their own risk and assume responsibility for their safety.
• Online Lessons: Conducted via Google Meet (or alternate platform).
• Start Time: Lessons nominally start and end on the hour. Late arrivals will not receive additional time.
• Scheduling: Your allotted day and time is a recurring weekly slot. Consistent cancellations may result in losing your spot.
• Booking Notifications: You will receive an email confirmation two days before your scheduled lesson, sent to the nominated parent/guardian/carer’s email address. And a reminder text message will be sent to the nominated mobile number one day before the lesson. 

• Cancellations: A $150 cancellation fee applies if less than 48 hours’ notice is given. Notify us via text, email, or phone call for a timestamped record.

Note: we are not responsible if a student decides not to turn up to lessons.

Student Conduct:

• Materials: Students are responsible for bringing appropriate learning materials (pen, paper, laptop) and relevant schoolwork for discussion.
• Preparation: Prepare work in advance, not last minute. Deadlines set by students are not accepted.
• Questions: Ask questions at the beginning of class, not while packing up.
• Health: Notify us in advance if you’re sick and need to reschedule (online lessons available).
• Hygiene: Maintain good hygiene (deodorant is expected for in-person sessions).

Copyright Material:

• Notes taken in tutorials are copyrighted and for student improvement only. Don’t share these notes with others.

Reviewing Written Work (Additional Fee):

• Students can submit written work for review and correction outside of lessons for an additional fee (minimum 10 minutes, rounded up in 5-minute increments, based on tuition rate).
• Submit work as a Google Doc via [email address for submissions provided to students directly].
• Proofread your work before submitting. Ensure proper grammar and spelling with English (Australian or UK) settings only.
• Allow a minimum of 48 hours for review and feedback, especially for work with deadlines. Late submissions may not be reviewed.
• Fees are also applicable to any other out of lesson assistance or work requests.
• We reserve the right to waive or reduce review fees at our discretion.
• Multiple submissions of the same work will incur multiple fees.
• Essays for History, Legal Studies, Art, Drama, Business Studies or other subjects will not be corrected.
• Do not submit written work simply for the tutor to cut down the word length (an exception can be made for oral presentations).

For Parents and Guardians:

• We welcome discussions about the student’s progress. Appointments are preferred for focused discussions.
• We can advise you on the student’s needs and how to support their learning. If you have specific concerns, please discuss them with the tutor directly.
• Parents/ Carers may wait in a designated area during lessons, but won’t be allowed to sit in on the lesson. Students are encouraged to take notes and develop independent learning skills.
• We will inform you if your child isn’t actively participating in sessions.

Additional Notes:

• Technology: Students must have a valid Gmail Account and mobile number for Google Meet and Google Docs functionality.
• Property Safety: We recommend exercising caution while on the property and are not responsible for any injuries or accidents.
• Changes: We will notify you in advance if any changes are required.
• Additional Lessons: Requests for extra lessons or time changes require at least one week’s notice.

By following these terms, we can ensure a productive and successful learning environment for all students. If you have any questions, please don’t hesitate to contact us.

notesplus.com.au is operated by XLintellect Pty Ltd

All Terms and conditions are subject to change.